Self-Directed Services
What are Self-Directed Services ?
As a Self-Directed Services (SDS) provider, The Arc Central Chesapeake Region processes payroll for your employees, processes payments to vendors for authorized goods and services, and provides tax-related information to state and federal authorities on behalf of the participant.
Let’s learn more about Self-Directed Services.
What Is Self-Direction?
Self-directed services are grounded in the principles of self-determination and give waiver participants and families greater control over the services they receive, how they receive them, and who provides them.
Enrollment
The enrollment process consists of just three easy steps.
Inquire with us, set up an enrollment meeting, and we’ll process the necessary paperwork so you can get started.
Forms & Resources
Have a question or a problem?
Open a Customer Service Ticket>
Missed and email or a webinar?
Please see the latest announcements section below.
Need to know how to submit documents for processing?
Check out our Contacts & Resources for those mailboxes and so much more!
Tools & Technology
FMS Engine (FMSE) assists participants and their teams with managing budgets, confirming payments, ensuring EVV-compliance, and accessing their data.
Log in to FMS Engine HERE.
Announcements
Self-Directed Services Participant Satisfaction
217
Respondents are self-directed participants supported by The Arc Central Chesapeake Region’s Self-Directed Services
98%
AGREE
When contacting The Arc’s Self-Directed Services team with a question or concern, the team is professional and courteous.
96%
AGREE
The Arc’s Self-Directed Services program pays employees on time.
97%
AGREE
Participants report the likelihood that they will continue to use The Arc as their self-directed services provider.