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In self-direction, there are many roles and responsibilities for directing services that are specific to you and your selected support team. The Arc's Self-Directed Services program helps you and your team with your responsibilities in employee payroll and related tasks, as well as processing payments for services outlined in your Person-Centered Plan and budget. The Arc takes direction from you through your approved Person-Centered Plan and budget.

Below are forms used to communicate your service approvals and processing requests as well as resources used by The Arc to ensure quality services.

Have a question or a problem? Open a customer service ticket! 

Contact us today! Self-Directed Services Contacts & Resources

Need to speak with a Stakeholder Relations Specialist?

Call 1-866-252-6871 between 8AM and 4:30PM EST


Webinars & Presentations

Customer Service Ticket System

Webinar Recording


Electronic Timekeeping 101

Webinar Recording


Employee Onboarding Success 

Webinar Recording


FMSE & Evvie Tools & Training Webinar

Webinar Presentation

Important Employee Forms – NEW! 

Webinar Recording


Transition Series: Self-Direction

Top 5 Questions about Self-Direction


Using The Participant Dashboard

Webinar Recording

Vendor Payment & Reimbursement

Webinar Recording


Payroll Forms & Resources

Payroll Calendar
Additional Tools & Resources

Montgomery County Earned Sick & Safe Leave Law Information

Letter from DDA 

Fact Sheet

Earned Sick and Safe Leave Poster

W-2 Information

2023 Form W-2 Information

Support Broker Forms & Resources

DDA’s Support Broker Documentation Form