The Arc Central Chesapeake Region 2020
Annual Report
Letter from the CEO
A life of independence. A life of respect. A life of opportunity.
Over the last 60 years, The Arc has transformed disability services. From our founding, we approached services differently. In the last six decades, The Arc started many of the programs and services Anne Arundel County’s residents rely on today.
That same entrepreneurial spirit is still at the core of our services today. The Arc has grown over the years, adapting to meet the changing needs of the community, and expanding our footprint. At our roots, we are still the same, an organization that supports people not just where they are, but where they want to be.
Our approach to services is an inclusive approach to the person’s whole life, not narrowed down to bits and pieces. We take the time to understand the people we support – their relationships, hopes, and dreams. As we look to the future, we will continue to develop creative, innovative, and individualized opportunities for people with disabilities to live, work, and play where and how they choose – because we know our community is stronger when everyone plays a part in it.
OUR IMPACT
The Arc creates opportunities for people with disabilities to live, work, and play where and how they choose. Over the course of the year, we have created 1,536 opportunities for people to live more independent, included lives and have supported 1,032 people to self-direct their services.
People Supported in Fiscal Management Services
*Based on the number of people served in FY20
Opportunities Created Through Programs
*Based on the number of people served in FY20; people receiving multiple services are counted more than once
LIVE
Parents banded together in 1961 to create opportunities for their children to live independently as valued members of the community. Today, The Arc continues that proud tradition, customizing living options for people to live in a way that reflects their personality and lifestyle.
Diana & Megan
Diana’s children and grandchildren were grown and out of the house. At loose ends, she was looking for something new. A family member told her about an opportunity at The Arc – she could share her life and her home with someone with a disability.
Diana was connected with Megan, a young woman searching for somewhere to live. Megan knew she wanted to stay close to where she grew up, but could not find the right place to call home.
Megan moved in with Diana, and they have become fast friends. They share a number of hobbies, and Diane has introduced Megan to a number of new activities. Over the summer, they planted a huge garden. Together, they are learning to cook its bounty.
Through The Arc’s Shared Living program, both Diana and Megan have gained a life-long friendship and valuable experiences. And, Megan is able to widen her network of friends and sense of community outside of The Arc.
Zhane
Zhane has worked at the local high school for three years, and loves her work as a teacher’s aide. However, maintaining her job while living in her family home was a challenge. She was not able to live the way she wanted to live.
So, Zhane set herself a goal of moving out on her own. It was very important to her that she could take care of herself.
With the help of her team, Zhane located an apartment and moved out on her own. She is working on being financially independent and revels in the freedom of making her own rules.
Diana & Megan
Diana’s children and grandchildren were grown and out of the house. At loose ends, she was looking for something new. A family member told her about an opportunity at The Arc – she could share her life and her home with someone with a disability.
Diana was connected with Megan, a young woman searching for somewhere to live. Megan knew she wanted to stay close to where she grew up, but could not find the right place to call home.
Megan moved in with Diana, and they have become fast friends. They share a number of hobbies, and Diane has introduced Megan to a number of new activities. Over the summer, they planted a huge garden. Together, they are learning to cook its bounty.
Through The Arc’s Shared Living program, both Diana and Megan have gained a life-long friendship and valuable experiences. And, Megan is able to widen her network of friends and sense of community outside of The Arc.
Zhane
Zhane has worked at the local high school for three years, and loves her work as a teacher’s aide. However, maintaining her job while living in her family home was a challenge. She was not able to live the way she wanted to live.
So, Zhane set herself a goal of moving out on her own. It was very important to her that she could take care of herself.
With the help of her team, Zhane located an apartment and moved out on her own. She is working on being financially independent and revels in the freedom of making her own rules.
WORK
The Arc began supporting people with disabilities to work in 1967, recognizing that employment is a lynchpin in people’s lives and a key part of independence. Today, The Arc supports people to explore their interests and build a career based on their passions and unique skills.
Jonathan
Jonathan has a great job, great friends, and is working his way to financial independence. And he is determined not to let the pandemic slow that down.
At the beginning of the shutdown, Jonathan took some time off from work to get comfortable with rigid social distancing and stricter hygiene protocols, like showering and washing his clothing immediately after every shift. He was determined to return to work, knowing that he is doing everything he can to keep his roommates and staff healthy.
With the support of his Team Lead and Job Coach, Jonathan returned to work at Defensor Security over the summer. Since September, Jonathan has helped his friends get jobs, and has taught virtual classes to his peers on maintaining COVID-19 safety protocols.
Carl
This year, Carl celebrated 13 years at Electrical Training Alliance. He began as a material handler in the warehouse, before moving to an administrative role.
As the Certification Specialist, Carl oversees the scoring and recording of the aptitude tests required for union electricians to maintain their professional certifications.
Carl has been working at home since the beginning of the pandemic. Electrical Training Alliance helped set him up with a home office that includes the computers, scanners, and printers he needs to complete his work.
Carl’s Employment Advisor supports him as needed, but he primarily works independently. and adjusts his own schedule. He loves his job, and the freedom of setting his own schedule, ensuring that he leaves himself enough time to balance his work with his other hobbies and interests.
Jonathan
Jonathan has a great job, great friends, and is working his way to financial independence. And he is determined not to let the pandemic slow that down.
At the beginning of the shutdown, Jonathan took some time off from work to get comfortable with rigid social distancing and stricter hygiene protocols, like showering and washing his clothing immediately after every shift. He was determined to return to work, knowing that he is doing everything he can to keep his roommates and staff healthy.
With the support of his Team Lead and Job Coach, Jonathan returned to work at Defensor Security over the summer. Since September, Jonathan has helped his friends get jobs, and has taught virtual classes to his peers on maintaining COVID-19 safety protocols.
Carl
This year, Carl celebrated 13 years at Electrical Training Alliance. He began as a material handler in the warehouse, before moving to an administrative role.
As the Certification Specialist, Carl oversees the scoring and recording of the aptitude tests required for union electricians to maintain their professional certifications.
Carl has been working at home since the beginning of the pandemic. Electrical Training Alliance helped set him up with a home office that includes the computers, scanners, and printers he needs to complete his work.
Carl’s Employment Advisor supports him as needed, but he primarily works independently. and adjusts his own schedule. He loves his job, and the freedom of setting his own schedule, ensuring that he leaves himself enough time to balance his work with his other hobbies and interests.
PLAY
The Arc has a long history of focusing on families understanding that the earlier families have access to programs and services, the more successful their children can be. Today, The Arc continues to create programs that support not just the child with a disability, but the whole family through grants, financial assistance, educational advocacy, and free family navigation.
Catherine
Catherine has a complex medical history and prior to the pandemic, participated in a number of weekly therapies. She had just started using a Rifkin Tricycle in therapy, and then the pandemic hit.
Thanks to a grant from the Family Fund, Catherine was able to purchase the same Rifkin bike she used in therapy. It kept Catherine moving and allowed her to be a part of things.
Catherine’s parents are proud of the physical progress she’s made, and are grateful for the physical and social opportunities it created. Without the Family Fund, they would not have been able to afford a bike.
Because of the Family Fund – Catherine was not only able to experience that feeling of belonging, she was able to continue to make important physical progress.
Alex
Whitney* has a teenager with intellectual and developmental disabilities. She was unaware that her son, Alex*, would not continue to receive services after he graduates high school in two years. Whitney was able to work with The Arc’s Family Navigator to apply for Developmental Disabilities Administration (DDA) services as well as Low Income Support Services (LISS) funding.
Together with the Family Navigator, Whitney was able to get the information she needs to plan for Alex’s future following high school. Whitney is one of the many families who did not know where to turn for services. She was able to take advantage of The Arc’s free Family Navigation to find resources that would help her plan for her son’s future.
*Names have been changed to protect the identity of the person.
Catherine
Catherine has a complex medical history and prior to the pandemic, participated in a number of weekly therapies. She had just started using a Rifkin Tricycle in therapy, and then the pandemic hit.
Thanks to a grant from the Family Fund, Catherine was able to purchase the same Rifkin bike she used in therapy. It kept Catherine moving and allowed her to be a part of things.
Catherine’s parents are proud of the physical progress she’s made, and are grateful for the physical and social opportunities it created. Without the Family Fund, they would not have been able to afford a bike.
Because of the Family Fund – Catherine was not only able to experience that feeling of belonging, she was able to continue to make important physical progress.
Alex
Whitney* has a teenager with intellectual and developmental disabilities. She was unaware that her son, Alex*, would not continue to receive services after he graduates high school in two years. Whitney was able to work with The Arc’s Family Navigator to apply for Developmental Disabilities Administration (DDA) services as well as Low Income Support Services (LISS) funding.
Together with the Family Navigator, Whitney was able to get the information she needs to plan for Alex’s future following high school. Whitney is one of the many families who did not know where to turn for services. She was able to take advantage of The Arc’s free Family Navigation to find resources that would help her plan for her son’s future.
*Names have been changed to protect the identity of the person.
FMS
In 2007, The Arc began providing Self Directed Services, allowing the people we support to be the primary decision-makers in who provides their services and how they are provided. Over the last decade, The Arc has supported people to make the best decisions for themselves. The program has grown to serve over 1,000 people throughout Maryland.
Hannah
Hannah has always loved design. After high school, she enrolled at Stevenson University to pursue a Bachelor’s Degree in Graphic Design.
Hannah has an entrepreneurial spirit and is looking forward to starting her own graphic design business after graduation. In the meantime, she has started a YouTube channel around her other true love – fashion. Hannah looks forward to being a social media influencer, and is paid to review various fashion and make up products.
Samantha
Samantha is following her dreams. She graduated high school unsure of what she wanted to pursue. She enrolled in the Culinary Arts program at Wor-Wic College, and discovered her love for baking.
Samantha began baking for family and friends. Her recipes and products were in such high demand, she started her own business, The Cupcake Queen.
She currently has many customers and plans to formally incorporate her business in 2021 and look for commercial space, as she is rapidly outgrowing their home kitchen capacity.
Hannah
Hannah has always loved design. After high school, she enrolled at Stevenson University to pursue a Bachelor’s Degree in Graphic Design.
Hannah has an entrepreneurial spirit and is looking forward to starting her own graphic design business after graduation. In the meantime, she has started a YouTube channel around her other true love – fashion. Hannah looks forward to being a social media influencer, and is paid to review various fashion and make up products.
Samantha
Samantha is following her dreams. She graduated high school unsure of what she wanted to pursue. She enrolled in the Culinary Arts program at Wor-Wic College, and discovered her love for baking.
Samantha began baking for family and friends. Her recipes and products were in such high demand, she started her own business, The Cupcake Queen.
She currently has many customers and plans to formally incorporate her business in 2021 and look for commercial space, as she is rapidly outgrowing their home kitchen capacity.
WHAT’S NEXT
In the next 60 years, we see a world where the people we serve are as diverse as our communities, where everyone has equitable access to quality services, and where more children, adults, and their families have the opportunity to thrive.
Our focus will continue to be the growth and expansion of opportunity on the Eastern Shore, serving an ever-wider range of people with disabilities, and ensuring we are a resource for families on every step of their journey.
We will continue to innovate programs and services, empowering people to be their own decision-makers, prioritizing person centered and holistic approach to services, and foster an environment of opportunity and choice.
Our commitment to organizational sustainability will be a center of focus, seeking out community partners to ensure The Arc is a resource for people with disabilities, their families, and the community for decades to come.
Over the next 60 years, The Arc will continue to lead the way in services for people with disabilities. We will continue to innovate. And, we will continue to make people with disabilities a part of every conversation.
Our Partners
Arc Staff Arc Board Chesapeake Neighbors Board
Visionary ($50,000+)
Anne Arundel County Department of Aging and Disabilities
The Ferrier Family
Diversity ($25,000-$49,999)
Rural Maryland Council
Inclusion ($10,000-$24,999)
Anonymous Donors
M&T Bank
The Bowen Foundation For Autism
People First ($5,000-$9,999)
ALCO Pharmacy
Dimensional Health Care Associates
Iliff, Meredith, Wildberger, and Brennan, P.C.
PSA Financial
Stephan & Lisa Brennan
Self Determination ($2,500 – $4,999)
Exelon Foundation
Goldin Group
Rosenthal & Associates
The Arc Maryland
Opportunity ($1,500-$2,499)
Ben & Sarah Harries
Chuy’s Tex Mex
ClimateCare HVAC Services
Howard Tech Advisors
Jason Weisberg
Jonathon & Matthew Rondeau
Joy Lane
Kathy Creighton
Laura & Steve Austin
Martha Brown
PNC Bank
Preston Automotive Group
Rich Donoho
The Corvette Club of Annapolis
Leaders ($1,000-$1,499)
Atlantic Prime Mortgage
Chesapeake Car Wash
Childs Landscape
Gerald & Judith Feldman Charitable Foundation
Harbor Roofing & Contracting
Helaine Wesley
Hollis, Cronan & Fronk
JLR Design Consultants, Inc.
Level One Architects
Magothy Electric
Mary Ellen Bender
Maryland Partners Bank
McCormick
Mullen, Sondberg, Wimbish & Stone
Peter Kong
Shannon Ross
Strategic Home Media
Studio 343
Techmark Corporation
Tharp Family
The Murray McGehrin Group
Travis Gray – Coldwell Banker
Equity ($500-$999)
Alexander & Sandra Rossbach
Annemarie Wells
Barbara Burroughs
Brian Jordan
Builder Guru Contracting / Gardiner & Gardiner
Carol Wheeler
Carroll H. Hynson Foundation
Central Marine Construction
Christine Larsen
Community Foundation of Anne Arundel County
Danny Schaub
David Rundle
Donald & Jerilyn DeMoreland
George & Nancy Guthrie
Haselman Quality Air, HVAC
iCare Manager
Jaime Frankos
Jason Hodges
John Rivers
Kim Herman
Knights Of Columbus #12180
Kramer & Sons Overhead Door
Leidos
Lois Williams
Luna Blu Ristorante Italiano
Mary & Tom Berlin
Matt Morgan & Emily Heinlein
Progressive Title
Scott & Mary Ann Robinson
Severn Savings Bank
South County Pickleball Club
St. Bernadette Parish
Tim & Lori Gough
Tina Jones
Victoria Sanders
Advocates ($250-$499)
Amanda David – Edward Jones
Angela DeMoreland
Choptank Transport
Cindy Keegan
Cindy Lindgren
Deanna McMullen
Deb Watkins
Donaileen Dondero
Douglas Portner
Ed & Pat Worff
FatCat Studios
Francis & Betsy Dolard
H&M Bay, Inc.
James Allen
James Sloat
James Jacobs
Jason & Jodie Sandel
Jeanne Rowe
Jessica & Will Sauers
Joan Scott
Karen Jackson
Laura Higgins
Ledo Pizza – Millersville
Matt Spence & Associates
Meoli Companies
Michael Eckman
Mike & Debbie Janis
Nancy Bauer
Nancy Rase
Priscilla Fruchter
Provident State Bank
Raj Kudchadkar
Rebecca White
Safe Chain Solutions
Sara Gray
Starbucks – Kent Island/Stevensville
Steven Terry
Theresa Comer
Tracy Davis
William Hollis
Wye Financial & Trust
Independence ($100-$249)
101 Mobility
Adelle Berlinger
Alicia Wopat
Allen Crim
Bank of America
Catherine Fonfaralarose
Catie Comer
Cheryl Malone
Chuck Hawley
Comcast Spotlight
Community College of Baltimore County-Catonsville
Cullen Murray
Daniel & Janie Symancyk
David League
David Southwick
Deena Kilmon
Donald Handy
Donald Parsons
Elizabeth Wright
Floyd Garrett
Francisco Correa
Glenn Fleureton
Howard Lennox
James Smith
Jane Larsen
Jennifer Williams
Jim Dacy
Jo Levine
Joann Palumbo
John & Ida Stewart
John Wheeler
Joseph & Kimberly Knapp
Josh Chamot
Kate Gallagher
Kelly Paparazzo
Laura Carr
Lincoln Pitts
Lynn O’Reilly
Marjorie Elliott
Mark Wurzbacher
Martin Gabler
Martin McGehrin
Matthew Spence
Michael Kelly, Jr
Michael Malone
Michelle Butler
Mo’ Better Lawns
Pamela Lewnes
Peter Farrell
Peter Klein
Positive Strides, Inc.
Rebecca & Andreas Peter
Robert & Paula Burkhart
Robert Craft
Scott Gathings
Stan & Joes American Grill
Starbucks – Cambridge
Starbucks – Easton
Stefanie Neubert
Steve Carr
The BBQ Joint
Thomas Bender
Thomas Gough
Tom Shock
Valentia McVey
William DeKroney
Friends ($1-$99)
Abigail Gibbons
Adefunke Babalola
Amanda Nash
Amy Malone
Andrew Young
Anna Carlson
Barbara Finch
Barry Johannson
Beatrice Johnson
Beverly Mansfield
Bob & Karen Fitzgerald
Bonnie & Joseph Gallahan
Bridget Fruh
Brittany Justice
Charles Gaines
Christopher Jivers
Cindy Thomas
Clarissa Blake
Cori Coates
Cristy Morrell
Curt Coy
Cynthia Newman
Danielle Barrett
David & Donna Lombardi
David Bowman
David Wagner
David White
Denise Dewling
Diane Taylor
Donald Antisell
Donna Merten
Doug Lagarde
Douglas Forrester
Elaine Slaugh
Elizabeth Dimattesa
Erin & Julian Domenech
Fallon Burgess
Fred Davis
Ginger Palmer
Glenda Jeffers
Glory Days Grill – Edgewater
Gregory Snyder
Hazel Garland
Heidi & Dan Berlin
Janelle Lucarino
Janene Daly
Jeffrey Althoff
Jeffrey Housand
Jennifer Busold
Jennifer Dolle
Jill Merenda
Joanna Mullins
John & Minnie Gillett
John Olenick
John Scrivener
John Sheehan
Judy Morse
Julianna Shaw
Julie Hester
Kandace Williams
Karen Cratty
Karen Kirchner
Katherine Boyer
Kathleen Duffy
Kathleen Rollason
Kathryn Howser
Kathy Hunter
Kelly Adams
Kenneth Conner & Dawn Gray
Kierra Nwachokor
Kim Curry
Larry & Louisa Day
Laura Groff
Lawrence Castro
Lelia Norris
Linda Madden
Linda McBee
Lisa Rodvien
Liwanag Sison
Luisa Carlisle
Lynn Rhodes
Marcelo Medrano
Marcia Price
Margaret Pulleyn
Mariama Kamanda
Mark Powell
Mary L. Keyser
Mary Nemarich
Mary Pat Death
Mary Shay-Conover
Maryann Montgomery
Melissa Jeffers
Meredith Marshall
Mia Jordan
Mischelle Wilbricht
Molly Aston
Nancy Davidson
Nichole Buckreis
Orlando Lindsay
Patricia Josephson
Patricia Kinlein
Paul Childress
Paul Herman
Paul Merkle
Paulette Roseboro
Pearl Getz
Peggy Swift
Penelope Ingold
Perry & Chris Powers
Ramona Burnett
Ricardo Thomas
Robert Barry
Robin Gray
Ronnetta Rodwell
Rowell Thibodeau
Roxanne Heup
Sarah Varnado
Shannon Bryant
Sherri Grady
Sonya Wood
Susannah Henschel
Sylvia Mundell
Tammy Kulick
Teresa M. Steger
TK Moore
Tom Cantrell
Tyler Shea
Uma Bruegman
Valenicia Morrison
Vincent Radosta
Wanda Irving
Wendy Loftis
Wendy Schlining
Wendy Whytsell
Wes Tower
Will Cannon
William Dusold
William Grubbs
Yonina Fairley
Thank you to our board of directors for their generous support of The Arc’s mission, and their leadership as we continue to innovate and grow. See a list of The Arc’s current board members, here.
2020 Financials
Statement of Financial Position
| ASSETS | 2020 | 2019 |
|---|---|---|
| CURRENT ASSETS | ||
| Cash and cash equivalents | $4,137,867 | $6,549,320 |
| Investments | $1,904,214 | $2,164,782 |
| Due from State of Maryland | $2,073,995 | $1,218,507 |
| Accounts receivable, other | $201,817 | $710,527 |
| Accounts receivable, clients, net of allowance for doubtful accounts |
$50,329 | $277,885 |
| Unconditional promises to give | $38,100 | $15,075 |
| Prepaid expenses | $126,052 | $139,780 |
| TOTAL CURRENT ASSETS | $8,532,374 | 11,075,876 |
| PROPERTY AND EQUIPMENT | ||
| Net of accumulated depreciation | $18,284,107 | $18,017,632 |
| OTHER ASSETS | ||
| Unconditional promises to give, net of discount | $448,518 | – |
| Security deposits and escrows | $276,106 | $286,227 |
| TOTAL OTHER ASSETS | $724,624 | $286,227 |
| TOTAL ASSETS | $27,541,105 | $29,379,735 |
| LIABILITIES | ||
| TOTAL LIABILITIES | $19,018,646 | $22,703,683 |
| NET ASSETS | ||
| Without donor restrictions | $7,965,360 | $6,660,977 |
| With donor restrictions | $557,099 | $15,075 |
| TOTAL NET ASSETS | $8,522,459 | $6,676,052 |
| TOTAL LIABILITIES AND NET ASSETS | $27,541,105 | $29,379,735 |
Statement of Activities
| Without Donor Restrictions | With Donor Restrictions | 2020 | 2019 | |
|---|---|---|---|---|
| REVENUES, GAINS AND OTHER SUPPORT | ||||
| Self Direction Waiver revenue | $48,763,680 | – | $48,763,680 | $38,151,418 |
| Less: Self Direction Waiver expenses | (44,236,611) | – | (44,236,611) | (35,021,378) |
| NET SELF DIRECTION WAIVER | $4,527,069 | – | $4,527,069 | $3,130,040 |
| Program service fees | $14,778,904 | – | $14,778,904 | $13,606,092 |
| Paycheck Protection Program grant | $2,469,300 | – | $2,469,300 | – |
| Donated goods, services and rent | $33,025 | $471,543 | $504,568 | $12,994 |
| Client fees | $385,756 | – | $385,756 | $404,823 |
| Other grants | $337,162 | – | $337,162 | $218,489 |
| Rental subsidy | $282,631 | – | $282,631 | $166,028 |
| Investment income, net | $196,703 | – | $196,703 | $251,167 |
| Contributions | $93,151 | $70,481 | $163,632 | $2,220,101 |
| Special events | $50,067 | – | $50,067 | $62,868 |
| Miscellaneous income | $8,578 | – | $8,578 | – |
| Loss on disposal of equipment | (8,314) | – | (8,314) | – |
| NET ASSETS RELEASED FROM RESTRICTIONS | – | – | – | – |
| TOTAL REVENUE, GAINS AND OTHER SUPPORT | $23,154,032 | $542,024 | $23,696,056 | $20,072,602 |
| EXPENSES | ||||
| PROGRAM SERVICES | ||||
| Community Living | $9,722,220 | – | $9,722,220 | $9,342,308 |
| FMS | $3,135,678 | – | $3,135,678 | $2,416,587 |
| Community Supports | $2,565,777 | – | $2,565,777 | $2,234,246 |
| Day Services & Workforce Development | $1,709,734 | – | $1,709,734 | $1,674,814 |
| Individual & Family Support Services | $1,090,288 | – | $1,090,288 | $1,021,452 |
| TOTAL PROGRAM SERVICES | $18,223,697 | – | $18,223,697 | $16,689,407 |
| SUPPORTING SERVICES | ||||
| Management and general | $3,455,221 | – | $3,455,221 | $3,250,312 |
| Fundraising | $170,731 | – | $170,731 | $65,986 |
| TOTAL SUPPORTING SERVICES | $3,625,952 | – | $3,625,952 | $3,316,298 |
| TOTAL EXPENSES | $21,849,649 | – | $21,849,649 | $20,005,705 |
| Change in net assets | $1,304,383 | $542,024 | $1,846,407 | $66,897 |
| NET ASSETS AT BEGINNING OF YEAR | $6,660,977 | $15,075 | $6,676,052 | $6,609,155 |
| NET ASSETS AT END OF YEAR | $7,965,360 | $557,099 | $8,522,459 | $6,676,052 |